Category Archives: Business Development

Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience, 1st Edition, Paul E. Plsek

Accelerating Health Care Transformation with Lean and Innovation The Virginia Mason Experience, 1st Edition

Virginia Mason Medical Center (VMMC) was one of the first health care organizations to implement Lean and its methodologies. Other organizations have followed VMMC’s lead, but this world class organization still leads in the utilization of innovative Lean tools. Continue reading

Managing for Quality and Performance Excellence, 9th Edition, James R. Evans

Managing for Quality and Performance Excellence, 9th Edition

Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book’s managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It’s everything you need, now and throughout your career, to ensure quality management success. Continue reading

Business Ethics: Case Studies and Selected Readings (South-Western Legal Studies in Business Academic), 7th Edition, Marianne M. Jennings

Business Ethics Case Studies and Selected Readings (South-Western Legal Studies in Business Academic), 7th Edition

Packed with real-life examples of business decisions gone awry, the 7th Edition of BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS explores the complex issues of business ethics from the leaders’ perspectives. This best-selling text offers a rare collection of readings which examines the business decision-making processes of many types of leaders, while revealing some of the common factors that push them over ethical lines they might not otherwise cross. A combination of short and long cases, readings, hypothetical situations, and current ethical dilemmas, BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS provides a stimulating and thorough basis for evaluating business ethics, and encourages stronger values in future business leaders. Continue reading

Building Financial Models (McGraw-Hill Finance & Investing), 2nd Edition, John Tjia

Building Financial Models (McGraw-Hill Finance & Investing), 2nd Edition

The ability to effectively create and interpret financial models is one of the most valued skills in corporate finance–from Wall Street to Main Street. Now, the acclaimed guide to designing, building, and implementing valuation projection models is fully revised and expanded to keep finance and accounting professionals competitive in today’s marketplace. Continue reading

The Restaurant: From Concept to Operation, 6th Edition, John R. Walker

The Restaurant From Concept to Operation, 6th Edition

Restaurant owners will continue to turn to The Restaurant because it helps them gain the skills needed to master every challenge and succeed in this highly competitive and rewarding industry. Each chapter has been revised, updated, and enhanced with numerous industry examples, sidebars, charts, tables, photographs, and menus. Greater emphasis is placed on restaurant business plans, restaurant management, and restaurant operations. The themes of sustainability and sustainable restaurant management have been added throughout. New sections have also been included on purchasing meat, cocktails, and the early history of eating out. All of this information will help restaurant owners make the decisions necessary to build a thriving business. Continue reading